Introducing RestorativU: A New Era in Restorative Mentoring Through UpskillU

Pablo Romero

Pablo Romero·– 10/02/2024 3:35am


In a groundbreaking partnership with UpskillU, we at Restorativ are thrilled to announce the launch of our new app, RestorativU, designed to revolutionize restorative mentoring. This innovative platform, supported by a robust web-based administration tool and a user-friendly mobile app, is poised to empower both mentors and mentees, offering a streamlined and effective approach to mentoring in today’s fast-paced world. Our vision? To provide a system that connects individuals while facilitating growth, accountability, and positive change.

Why RestorativU and UpskillU?

The collaboration between Restorativ and UpskillU is built on a shared belief that restorative mentoring, when supported by the right tools, can be truly transformative. Our app focuses on building relationships, developing empathy, and resolving conflicts before they escalate. By combining our mentoring expertise with UpskillU’s strengths in upskilling and personal development, we’ve created a solution that addresses both preventive and remedial interventions.

Restorative mentoring is the core of our approach, helping to guide mentees through challenges by fostering dialogue, empathy, and understanding. This method promotes personal development while also reducing the likelihood of conflicts escalating. Should an issue arise, we seamlessly integrates Restorative Justice (RJ) and mediation techniques, ensuring conflicts are addressed constructively, with ongoing mentoring to prevent future issues.

RestorativU: a seamless experience for mentors and mentees

At the heart of our solution is the RestorativU mobile app, built for both mentors and mentees to engage in the mentoring process effectively, with the app offering an intuitive interface that simplifies the mentoring journey for everyone involved.

After a quick and secure login process using a one-time PIN, mentors and mentees can set up their profiles. Mentors fill in key details that help mentees understand their background and areas of expertise. Mentees, on the other hand, undergo a unique onboarding experience that includes reviewing the ground rules and completing a brief empathy test. This test provides them with a “persona” that gives mentors insights into their emotional perspectives, allowing for more personalized and empathetic guidance.

Efficient case and session management

One of the main standout features is its comprehensive case and session management system. Mentors can create and manage cases, log important notes, track time, and report potential threats—all within the app. Before starting a mentoring session, mentees must download RestorativU and complete their onboarding process. Once they’re ready, scheduling a session is as simple as selecting the date, time, location (or virtual link), and expected duration.

The app is designed to ensure seamless communication between mentor and mentee. It includes a secure built-in chat feature that allows both parties to communicate without sharing personal contact details. This not only protects privacy but also ensures continuity, as any substitute mentor can review the chat history to quickly catch up on past discussions and issues.

Additionally, the session debrief feature allows mentors to easily log session outcomes and schedule future meetings. If a session is missed, the mentor can complete a short form to document it and either reschedule or close the case. Separate from the sessions, mentors can also add case notes to track ongoing progress or follow-ups. These tools are designed to make the mentoring process more efficient, leaving more time for meaningful interactions.

The power of the admin area

For project coordinators and administrators, our app offers an impressive range of features via its web-based administration tool, known as the Admin Area. This platform provides oversight of all cases and sessions, giving administrators the ability to monitor mentor-mentee interactions, view in-app chats, and track case progress in real-time.

Administrators can see all case notes, session details, and even debriefs of past meetings, ensuring that no information falls through the cracks. This holistic view enables greater accountability and allows for early intervention if necessary. The Admin Area is a crucial tool for organizations looking to maintain high standards of mentoring and offer continuous support to both mentors and mentees.

A continuum of support: from prevention to resolution

Our proposal is not just about mentoring—it’s about creating a continuum of care that ranges from early intervention to conflict resolution. We prioritize preventing issues through restorative mentoring, ensuring mentees have the guidance they need before conflicts arise. However, if conflicts do occur, RestorativU quickly pivots to restorative justice and mediation, ensuring that issues are addressed swiftly and constructively.

Once conflicts are resolved, we return to mentoring to reinforce positive behaviors and prevent future issues. This cycle of prevention, resolution, and reinforcement ensures that mentors and mentees are supported at every stage of their personal and professional journeys.

The future of RestorativU: what’s next?

The launch of our app in this month is just the beginning of our exciting journey. Looking ahead, Restorativ has an ambitious roadmap. One of our future developments includes creating a mentor gig economy where organizations can access qualified mentors on demand. In 2025, we plan to integrate AI into the app to provide even more personalized mentoring experiences, streamline case management, and enhance insights. By 2026, we aim to expand our platform into larger organizations, consolidating our position as a leader in restorative mentoring.

As we continue to develop and refine RestorativU, our goal remains to provide a mentoring platform that is efficient, secure, and designed to foster real, lasting change. We look forward to seeing the positive impact this app will have on mentors and mentees alike, helping them build stronger relationships, resolve conflicts, and grow together.

In collaboration with UpskillU, RestorativU is paving the way for a new era of mentoring—one that is truly transformative, tech-driven, and centered on the principles of empathy and growth. Welcome to the future of mentoring with RestorativU.